Privacy Policy
Privacy
Policy
We collect only what we need, protect it carefully, and never sell it. Full stop.
1. Information We Collect
When you place an order or contact us, we may collect the following:
- Personal information: name, email address, shipping address, phone number
- Payment information: processed securely by Shopify Payments — we never store full card details
- Device & usage data: IP address, browser type, pages visited, and referring URL (collected automatically via Shopify and analytics tools)
- Communications: any emails or messages you send us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Send promotional emails (only with your consent — you can opt out at any time)
- Improve our website and product offerings
- Comply with legal obligations
3. Cookies & Tracking
Our website uses cookies to enhance your browsing experience and to help us understand how visitors use the site. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though some site features may not function correctly without them.
We use the following types of cookies:
- Essential cookies: required for checkout and core site functionality
- Analytics cookies: help us understand traffic patterns (e.g., Google Analytics)
- Marketing cookies: used to deliver relevant ads on platforms like Facebook and Google
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We share information only with the following, and only as needed:
- Shopify: our e-commerce platform (see shopify.com/legal/privacy)
- Shipping carriers: to fulfill and track your order
- Payment processors: to complete your transaction securely
- Legal authorities: if required by applicable law
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order records are typically retained for 7 years in accordance with standard business practices.
6. Your Rights
Depending on your location, you may have the right to:
Request a copy of the personal data we hold about you
Request that inaccurate data be corrected or updated
Request that your personal data be erased
Unsubscribe from marketing emails at any time
To exercise any of these rights, email us at fpvrccar@gmail.com and we'll respond within 5 business days.
7. Security
We use SSL encryption, Shopify's PCI-compliant infrastructure, and industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently before sharing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Significant changes will be communicated via email where appropriate.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at fpvrccar@gmail.com. We're happy to help and respond to all privacy inquiries within 24 hours.