Refund Policy
Refund &
Return Policy
We want you to love your DriftCam FPV. If something isn't right, we'll make it right — no questions asked.
30-Day Money-Back Guarantee
Not satisfied for any reason? Contact us within 30 days of delivery and we'll issue a full refund. We've done this for thousands of customers and we'll do it for you too.
Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- Returned within 30 days of the delivery date
- In its original packaging (or reasonably packaged to prevent transit damage)
- Accompanied by your order number or proof of purchase
- Not physically damaged due to misuse, drops, or water exposure beyond normal use
How to Initiate a Return
Starting a return takes less than a minute:
- 1Email us at fpvrccar@gmail.com with your order number and reason for the return
- 2Our team responds within 24 hours with return instructions and the return address
- 3Ship the item back using the address we provide (we recommend tracked shipping)
- 4Once received and inspected, your refund is processed within 3–5 business days
Refund Processing Times
Refunds are issued to your original payment method. Timelines vary by provider:
Exchanges
Want a different color or the Pro variant instead? We're happy to arrange an exchange at no extra cost within the 30-day window. Just email us at fpvrccar@gmail.com and we'll sort it out.
Damaged or Defective Items
If your item arrived damaged or defective, contact us immediately with a photo and your order number. We'll send a free replacement or issue a full refund within 24 hours — your choice, no return required.
Return Shipping Costs
For returns due to defect or our error, we cover all return shipping costs. For change-of-mind returns, the customer is responsible for return postage. We recommend using a tracked method to ensure your return arrives safely.
Non-Returnable Situations
We reserve the right to decline a return if the item shows signs of deliberate physical damage or if it was purchased from an unauthorized reseller. If you're unsure, just email us — we'll always try to find a fair solution.